Terms & Conditions

Welcome to Open Door Ukraine. The following Terms and Conditions govern the use of our services, including mentoring, wellbeing support, and ENIC-certified interpretation. By engaging with our services, clients acknowledge and accept these terms.

Please read these terms carefully. They outline the scope of our services, client responsibilities, confidentiality, limitations of liability, and booking procedures. Using our services indicates your understanding and agreement with these terms.

Disclaimer

Open Door Ukraine is a community initiative founded and operated by Dr Inna Borodavka and team, a certified medical practitioner in Ukraine with over 30 years of clinical experience. While her qualifications have been validated against UK medical equivalence standards, she is not licensed to practise medicine in the United Kingdom.

Scope of Services

Open Door Ukraine provides the following services:

Mentoring and coaching for life transitions, wellbeing, and stress management
Interpretation and facilitation in English ↔ Ukrainian communication, particularly in healthcare and institutional settings
Guidance on navigating UK healthcare, social services, and other institutions

These services are provided for informational, educational, and supportive purposes only. They do not constitute medical diagnosis, treatment, or advice, nor do they replace consultation with a licensed UK medical professional.

Client Responsibility

Clients are responsible for seeking professional advice from appropriately licensed practitioners when necessary. Open Door Ukraine is not responsible for any outcomes related to medical treatment or decisions made independently by clients.

Confidentiality and Data Protection

All personal information shared during consultations will be treated with the utmost confidentiality and will not be disclosed to third parties without consent, except where legally required. Client data will be handled in accordance with UK data protection law (UK GDPR).

Limitation and Liabilities

Open Door Ukraine cannot guarantee outcomes from mentoring, coaching, or interpretation services.
Inna Borodavka is not liable for any loss, damage, or injury arising directly or indirectly from the use of services.
Services are offered on a voluntary and donation-supported basis. While every effort is made to provide professional guidance, clients participate at their own risk.

Bookings and Consultations

All sessions must be booked in advance through the website or agreed channels.
Free initial consultations are offered at the discretion of Open Door Ukraine.
Sessions may be conducted in-person, online, or via video call, depending on availability and mutual agreement.

Intellectual Property

All content, resources, and materials provided by Open Door Ukraine are the intellectual property of Dr Inna Borodavka and may not be reproduced, distributed, or used for commercial purposes without prior written consent.

Governing Law

These terms and conditions are governed by the laws of England and Wales, and any disputes arising shall be subject to the jurisdiction of the English courts.

Acceptance of Terms

By using the services of Open Door Ukraine, clients acknowledge that they have read, understood, and agreed to these terms and conditions.